News:

LATEST UPDATES: 6/8/10


Striking a Balance:  What Matters Most In General Practice


The GPC is seeking the views of the public, the professions, patient groups and health charities on four key issues facing general practice and patients:


1: the evolving practice team

2: getting a suitable appointment

3: care and treatment outside normal hours

4: continuity and coordination of care in the NHS


If you have a view on one of the above points you can respond to the consultation at


www.strikingabalance.

org.uk



CARTERKNOWLE AND DORE MEDICAL PRACTICE

We are a team of health care professionals committed to providing a high quality of care which is sensitive to the needs of our patients. Our aim is not only to help when you are ill, but also to keep you healthy.

Our surgeries are modern, computerised and well equipped with good facilities for the disabled including car parking, wheelchair access and toilet provision.

We offer surgeries every week day with a range of specialist skills as well as general medicine. This is a group practice which means you can see any of the doctors. If Dore patients are unable to get an appointment, they may be able to be get an appointment at the main surgery at Carterknowle depending on demand.


Carterknowle Road Surgery

1 Carterknowle Road,
Sheffield,
S7 2DW

Tel: 0844 4140602

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Dore Road Surgery

137 Dore Road, Sheffield,
S17 3NF

Tel: 0844 4140820

 


How to make our Services work for you

Our appointments system is designed so that routine appointments can be booked up to one month in advance.  Approximately one third of our available appointments are held back as "same day" appointments and are bookable on the day for patients with acute illnesses.  Obviously all appointments are limited in number and it may be that all the same day appointments have been taken by the time you call the surgery.  In this instance, if your problem is urgent, you may be offered an appointment with our Nurse Practitioner or your details put on the list for a doctor to call you back.  The doctor has some emergency appointments available and may book you into one of these if deemed necessary.

You can help us to decide which of these alternatives is most appropriate for you by answering the receptionists questions as simply and clearly as you can.  Our aim is that all patients with an acute problem will have a contact with a healthcare professional on the day of their call.

Therefore, if your problem is not acute or your appointment is for a routine matter, you will in most circumstances not get a same day appointment.  Instead you will be offered a pre-bookable appointment for a later date, an appointment to see the Nurse Practitioner, or a telephone consultation with a doctor (all subject to availability).  As a result if your request for an appointment is not urgent please do not request an appointment on the day of your call, but pre-book in advance.

The website has details of the doctors rota for the week which you can access under Doctors Rota.


Car Parking


Carterknowle

Our private staff car park provides limited access for disabled patients who are unable to walk in from the street. We ask you not to park here unless you are disabled.

Dore

There is a large parking area adequate for staff and patients.