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CARTERKNOWLE AND DORE MEDICAL PRACTICE

NEWS UPDATE- The NHS Counter Fraud Officer has informed the practice that over the last two days they have received numerous complaints about emails patients are receiving. Patients are receiving an email claiming to be from NICE. The email states that a sample of the patient’s blood had been analysed and results indicate they may have cancer . The email is fake. It is likely to be an attempt to install malware (viruses) onto the recipient’s PC, should they open any embedded attachment. Should you receive an email like this please take advice before opening.

 

We are a team of health care professionals committed to providing a high quality of care which is sensitive to the needs of our patients. Our aim is not only to help when you are ill, but also to keep you healthy.

Our surgeries are modern, computerised and well equipped with good facilities for the disabled including car parking, wheelchair access and toilet provision.

We offer surgeries every week day with a range of specialist skills as well as general medicine. This is a group practice which means you can see any of the doctors. If Dore patients are unable to get an appointment, they may be able to be get an appointment at the main surgery at Carterknowle depending on demand.


Carterknowle Road Surgery

1 Carterknowle Road,
Sheffield,
S7 2DW

Tel: 0844 4140602

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Dore Road Surgery

137 Dore Road, Sheffield,
S17 3NF

Tel: 0844 4140820

 


How to make our Services work for you

Our appointments system is designed so that routine appointments can be booked up to one month in advance.  Approximately one third of our available appointments are held back as "same day" appointments and are bookable on the day for patients with acute illnesses.  Obviously all appointments are limited in number and if you are requesting to be seen on the same day, your request will be triaged in order for us to book you appropriately.  This will involve you answering some simple questions about the nature of your illness, how long you have had it, etc. If your problem is of a personal nature, it is not necessary for you to be too explicit, i.e. it is a personal female/male problem. These details are recorded in your notes for the benefit of the healthcare professional who sees you

You can help us to decide which of the available alternatives is most appropriate for you by answering the receptionists questions as simply and clearly as you can.  Our aim is that all patients with an acute problem will have an appointment or contact with a healthcare professional on the day of their call. More routine problems will be booked in an appointment within an appropriate time scale.

The website has details of the doctors rota for the week which you can access under Doctors Rota page.


Car Parking


Carterknowle

Our private staff car park provides limited access for disabled patients who are unable to walk in from the street. We ask you not to park here unless you are disabled.

Dore

There is a large parking area adequate for staff and patients.

(Site updated 15/04/2014)

Noticeboard


LATEST NEWS:

Care.Data

You may have received a leaflet in the post explaining how health records can be used to improve patient care and services. Each patient has the right to choose whether they are involved and can opt out. Please click the Record Sharing- Care.Data link on the right side of the screen for more information.

Choose Well for 2014

New leaflets, posters and a video clip is available on our website by clicking the Choose Well tab to the right side. This guides patients in choosing the right NHS service should they become ill or receive an injury. This information is available in a variety of languages.

Healthy Lifestyle Advice

The questionnaire results showed that our patients would welcome more information on maintaining a healthy lifestyle. With the help of our Patient Participation Group we have created a new 'Healthy Living' display board along with a patient leaflet including information on local groups, activities and workshops. This information will be made available in reception and on the website- please click the Lifestyle and Fitness to the right side of the screen.

Blood Pressure Monitors

The practice now has a stock of blood pressure monitors available for patients to purchase for £20. Please ask at reception for more information.

 

 
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